- Click on the following link: http://tinyurl.com/9bzmfa4
- Click “Show” next to “Download service pack 1 for SMART Product Drivers 11”
- Click “Download”
- Open the file
- Run the installation, and follow the directions
If you have not already completed a firmware upgrade, make sure you do so. Directions for completing this can be found here: http://blogs.lvusd.org/edtech/2012/09/19/fix-your-glitchy-smart-board/
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