Step 1: Complete a firmware upgrade. You can find out how to do this by reading one of my latest blog post’s “Fix Your Glitchy SMART Board.”
If that doesn’t solve your problem, try the following:
Step 2: Uninstall your current SMART Notebook, then reinstall to Notebook 10.8.
- Open your “Applications” folder >”SMART Technologies” >”SMART Uninstaller” and follow the directions
- Click on this link, download and install the 10.8 version of Notebook.
- Click on this link to download the patch for Notebook 10.8.
If this is all too much, please put in a HelpDesk ticket so we can help you.