Thursday, October 18, 2012

SMART Notebook update

With the release of the new Mac software updates there have been several issues with the SMART Notebook software. Mac is working on a patch (which is expected to be released by the end of the month) that should take care of the current issues. If you want to try to fix it yourself please complete the following:

Step 1: Complete a firmware upgrade. You can find out how to do this by reading one of my latest blog post’s “Fix Your Glitchy SMART Board.”

If that doesn’t solve your problem, try the following:

Step 2: Uninstall your current SMART Notebook, then reinstall to Notebook 10.8.

  1. Open your “Applications” folder   >”SMART Technologies” >”SMART Uninstaller” and follow the directions

  2. Click on this link, download and install the 10.8 version of Notebook.

  3. Click on this link to download the patch for Notebook 10.8.

If this is all too much, please put in a HelpDesk ticket so we can help you.

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