Monday, May 20, 2013

Preparing Your Computer For Aeries.Net

As we transition to Aeries.NET from Aeries.abi we are trying to anticipate some of the issues that will arise. One of the issues we’ve discovered is compatibility with internet browsers. Aeries has provided a list of operating systems that are compatible with the new Aeries.Net, seen at the bottom of this post. You can test out whether or not your computer will be able to access Aeries.Net without problems by trying out the demo site. Go to this blog post to find out how to do access this:

Browsers also make a difference. Our department has discovered the best browsers by system as follows:

Mac users - Chrome or Safari
PC users - Firefox
With any system you will need to download Silverlight to use the Gradebook. [LOOK FOR THE ASTERIK NEXT TO THE OPERATING SYSTEM IN THE LIST BELOW]. There have been several problems with getting Silverlight to work. Here are the troubleshooting steps if once you’ve downloaded it and still can’t access the Gradebook.

  1. Shut down and restart your browser

  2. Shut down and restart your computer

  3. Put in a Helpdesk ticket here:

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